There’s no shortage of data in the utility industry. What is in short supply are experts who have the insider knowledge to help utilities thrive in the future by unlocking the full potential of their data today.
As the only full-service SAP consulting and solutions company focused exclusively on utilities, Utegration can position your company to capitalize on advances in artificial intelligence, machine learning, smart grid technologies, IoT, and the future of customer experience.
Apr 23, 2024
Every so often, a technological advancement comes along that offers the potential to significantly impact how we live. Remember the BlackBerry? The world’s very first smartphone – and all the ever-smarter phones that have followed – provided us a mobile work environment, enabling us to remain connected to our work and personal lives while on the go, and offering us “information at our fingertips” wherever we find ourselves. These devices revolutionized how we work because they made us productive wherever we were.
Apr 29, 2022
Customer experience is on the move… literally! The boundaries of Customer Information Systems (CIS) are extending to include customer self-service, field service, and sales of new products and services. Utilities are seeing this transformation as they begin their CIS upgrade or re-platforming journey.
Oct 22, 2020
Utilities are on a quest to digitalize, all under a shared goal of optimizing our operations, improving the lifecycle management of our assets, and better serving our customers, who have transformed from mere ‘ratepayers’ a decade or so ago to the savvy energy prosumers of today.
Apr 26, 2020
For as long as most of us can remember, the world of the utility operator seemed predictable, hindered by relatively few unknowns.