There’s no shortage of data in the utility industry. What is in short supply are experts who have the insider knowledge to help utilities thrive in the future by unlocking the full potential of their data today.
As the only full-service SAP consulting and solutions company focused exclusively on utilities, Utegration can position your company to capitalize on advances in artificial intelligence, machine learning, smart grid technologies, IoT, and the future of customer experience.
Oct 15, 2021
According to Gartner, SAP is the worldwide leading solution provider for utility customer information systems (CIS), as well as the leading CIS provider with the largest total number of installed clients. SAP has over 4,500 utility customers globally with over 1,200 Industry Solution for Utilities (IS-U) installations. In North America, SAP currently has over 136 utility CIS customers. The main reasons investor-owned and mid-sized utilities select SAP for their CIS operations, they say, are SAP’s unique ability to handle comprehensive customer segmentations, multi-jurisdictional regulatory challenges and complex billing rate requirements.
Oct 13, 2021
Insights from the Digital Journeys of Leading Global Utilities
The much-talked-about utility industry disruption has brought digital customer experience (CX) and customer relationships to the boardroom. Utilities are keenly listening to industry conversations and watching the transformations at play. Not only today, but tomorrow and far into the future, CX will play a crucial role in building the utility ecosystem and winning, serving, and retaining customers.
Aug 11, 2021
As the world entered the 2020s, no one knew what was in store, including utilities. Within a year, extreme events such as the pandemic, wildfires and other climate emergencies, pushed the imagination of every utility executive. And this decade has just begun!
Jul 21, 2021
In early 2020, EPCOR was undergoing a major, highly complex CIS implementation as part of a major business transformation. They were replacing an obsolete custom-built billing solution implemented in 1994 that was getting harder and more expensive to maintain, and a CRM solution installed in 2001 that could not be fully integrated with the billing solution.
Jul 20, 2021
Since sharing some insights about the FERC’s XBRL reporting mandate earlier this year, Utegration’s team has gained greater perspective on what it takes to implement an XBRL solution successfully.
Jul 20, 2021
In the movie “Field of Dreams,” Iowa farmer Ray Kinsella (Kevin Costner) hears a voice in his cornfield saying, “If you build it, he will come.” The voice visits the struggling farmer several times until out of frustration Ray shouts, “Build what?”