There’s no shortage of data in the utility industry. What is in short supply are experts who have the insider knowledge to help utilities thrive in the future by unlocking the full potential of their data today.
As the only full-service SAP consulting and solutions company focused exclusively on utilities, Utegration can position your company to capitalize on advances in artificial intelligence, machine learning, smart grid technologies, IoT, and the future of customer experience.
Oct 15, 2021
According to Gartner, SAP is the worldwide leading solution provider for utility customer information systems (CIS), as well as the leading CIS provider with the largest total number of installed clients. SAP has over 4,500 utility customers globally with over 1,200 Industry Solution for Utilities (IS-U) installations. In North America, SAP currently has over 136 utility CIS customers. The main reasons investor-owned and mid-sized utilities select SAP for their CIS operations, they say, are SAP’s unique ability to handle comprehensive customer segmentations, multi-jurisdictional regulatory challenges and complex billing rate requirements.
Aug 11, 2021
As the world entered the 2020s, no one knew what was in store, including utilities. Within a year, extreme events such as the pandemic, wildfires and other climate emergencies, pushed the imagination of every utility executive. And this decade has just begun!
Oct 22, 2020
Utilities are on a quest to digitalize, all under a shared goal of optimizing our operations, improving the lifecycle management of our assets, and better serving our customers, who have transformed from mere ‘ratepayers’ a decade or so ago to the savvy energy prosumers of today.
Apr 14, 2020
Utilities have very robust and mature customer bad debt simulation modeling capabilities that drive their policies and operating business models.
May 4, 2019
If you’re reading this, my experience tells me you’re already off to a good start; planning ahead on a transformational project like Advanced Metering Infrastructure (AMI) is incredibly important to its success. And based on the AMI projects I’ve led, you’re right to be cautious.
May 4, 2019
This article was originally published in the Spring 2019 issue of What’s Next magazine, published by TMG Consulting.
Machine learning (ML), and AI in general, has been celebrated for front-office and customer service benefits.