There’s no shortage of data in the utility industry. What is in short supply are experts who have the insider knowledge to help utilities thrive in the future by unlocking the full potential of their data today.
As the only full-service SAP consulting and solutions company focused exclusively on utilities, Utegration can position your company to capitalize on advances in artificial intelligence, machine learning, smart grid technologies, IoT, and the future of customer experience.
Apr 29, 2022
Customer experience is on the move… literally! The boundaries of Customer Information Systems (CIS) are extending to include customer self-service, field service, and sales of new products and services. Utilities are seeing this transformation as they begin their CIS upgrade or re-platforming journey.
Nov 2, 2021
For many years, utilities, energy companies and other asset-intensive businesses on SAP ECC have had to look outside the ERP to manage fixed asset accounting. Some core asset accounting functions were not delivered in the ERP—specifically, to construct, depreciate, and retire assets—so customers had little choice but to run an external asset accounting solution. In this scenario, the typical practice has been to move data from the ERP, into the external solution, and then back again to the ERP for posting to the general ledger.
Oct 15, 2021
According to Gartner, SAP is the worldwide leading solution provider for utility customer information systems (CIS), as well as the leading CIS provider with the largest total number of installed clients. SAP has over 4,500 utility customers globally with over 1,200 Industry Solution for Utilities (IS-U) installations. In North America, SAP currently has over 136 utility CIS customers. The main reasons investor-owned and mid-sized utilities select SAP for their CIS operations, they say, are SAP’s unique ability to handle comprehensive customer segmentations, multi-jurisdictional regulatory challenges and complex billing rate requirements.
Oct 22, 2020
Utilities are on a quest to digitalize, all under a shared goal of optimizing our operations, improving the lifecycle management of our assets, and better serving our customers, who have transformed from mere ‘ratepayers’ a decade or so ago to the savvy energy prosumers of today.
Jul 29, 2020
What makes some AMI implementations stretch out longer than others?