Oct 15, 2021

According to Gartner, SAP is the worldwide leading solution provider for utility customer information systems (CIS), as well as the leading CIS provider with the largest total number of installed clients. SAP has over 4,500 utility customers globally with over 1,200 Industry Solution for Utilities (IS-U) installations. In North America, SAP currently has over 136 utility CIS customers. The main reasons investor-owned and mid-sized utilities select SAP for their CIS operations, they say, are SAP’s unique ability to handle comprehensive customer segmentations, multi-jurisdictional regulatory challenges and complex billing rate requirements.

Oct 22, 2020

Utilities are on a quest to digitalize, all under a shared goal of optimizing our operations, improving the lifecycle management of our assets, and better serving our customers, who have transformed from mere ‘ratepayers’ a decade or so ago to the savvy energy prosumers of today. 

May 26, 2020

2019 bore witness to many S/4HANA go-lives within utilities in North America.  There were net new implementations, technical upgrades and hybrid upgrades.  The S/4 movement entered 2020 with much momentum and excitement as utilities took steps toward laying their foundation for the future. 

May 12, 2020

Whether your utility is planning to move to SAP S/4HANA soon or will utilize SAP’s extended support of ECC and Suite on HANA, now is the time to take steps for both immediate and long-term benefit. The four tips below are designed to increase your readiness for S/4—that is, to simplify the migration and reduce its risk—and some will also optimize your current SAP system years before you move to S/4. 

Feb 12, 2020

Once a utility has been on its ERP for a number of years, it’s not surprising that accounting processes and the financial data they generate become taken as givens. “That’s the way we do it,” is often heard when consultants ask about a utility’s way of using SAP Financials.