Apr 14, 2020

Utilities have very robust and mature customer bad debt simulation modeling capabilities that drive their policies and operating business models.

Feb 12, 2020

Once a utility has been on its ERP for a number of years, it’s not surprising that accounting processes and the financial data they generate become taken as givens. “That’s the way we do it,” is often heard when consultants ask about a utility’s way of using SAP Financials.

Dec 11, 2019

For years, utilities have asked why they can’t just integrate their advanced metering infrastructure (AMI) solutions directly with their Customer Information Systems (CISs). In 2007, I thought the same way. I was then a solution architect working at SAP, implementing SAP Customer Relationship & Billing solution (CR&B) for large, complex utilities that were among the first to fully implement AMI.

Dec 4, 2019

In my work, I see a major uptick in utilities implementing, improving or planning analytics initiatives in the next twelve months. If this sounds like you, read on. 

Nov 12, 2019

If increased automation drives efficiency, it stands to reason that manual processes create inefficiencies—and a big opportunity for improvement. In the utility space, the continued use of manual processes in the regulatory reporting process has served to create a gap that is just aching to be filled.

Sep 27, 2019

Utilities are an asset-intensive industry. Capital investment is not only the revenue driver for utility enterprises, but also ensures safety, reliability and affordability to sustain high quality energy in our daily lives.