There’s no shortage of data in the utility industry. What is in short supply are experts who have the insider knowledge to help utilities thrive in the future by unlocking the full potential of their data today.
As the only full-service SAP consulting and solutions company focused exclusively on utilities, Utegration can position your company to capitalize on advances in artificial intelligence, machine learning, smart grid technologies, IoT, and the future of customer experience.
May 4, 2019
"…84% of CEOs expect digital initiatives to increase profit margins”*
In fact, CEOs are unlikely to cut technology spending in the face of weakening economies because they can't afford to impede crucial digital business initiatives required for long-term growth and managing the customer experience, according to research from Gartner.
May 4, 2019
If you’re reading articles about the factors that contribute to success or failures of ERP solution implementations in utilities, you will definitely notice some common themes. One of those is the need for management or business involvement.
May 4, 2019
Want to deliver more business value for your utility? One sure fire way to do that is by creating an in-house analytics innovation factory. Sounds great, right? Utilities have a lot of data, and lots of business challenges that could be solved by putting it to good use. But how, exactly, do you go about it?
May 4, 2019
This article was originally published online on the Utilities Tech Outlook site.
Utilities perform a variety of field work, including construction, repair, maintenance and customer service. In this article, we will focus on customer service, but it is worth noting that utilities have been breaking down the barriers between departments and many field service technicians perform multiple types of work.
May 4, 2019
Dennis Kurlandski, Managing Director - Finance and Asset Performance Management shares his insights and thoughts about Utegration’s strategic focus on asset management.
May 4, 2019
This article was originally published in the Spring 2019 issue of What’s Next magazine, published by TMG Consulting.
Machine learning (ML), and AI in general, has been celebrated for front-office and customer service benefits.